Step 7: Site Maintenance

Once we have delivered a site to a client, the client is responsible for maintaining the site unless they make arrangements with us or an outside vendor for help.

If the client would like to enter an agreement for UR to continue maintaining their site after it is built, do the following:

  • Generate Memo of Agreement for maintenance and obtain client signature.  
  • Obtain IPO or journal entry.
  • Maintenance changes should continue to go through the project manager, and be tracked in Project Track in Filemaker Pro.